Privacy policy

Vodafone.com Privacy Policy

Vodafone Group provides this information to help you understand how we collect, use and share your information when you visit vodafone.com.

What we collect and how we use it
Some parts of vodafone.com allow you to give us personal information. When you visit the site or communicate with us, we’ll use the information you provide in the ways you’d reasonably expect us to – for example, service delivery or improvement or customer support. Where you have choices about how we use the information you provide, we’ll tell you so at the point of collection.

Because of the way this website operates, we may also use information from your browser or browsing activities to personalize the site or route you to relevant information. For example, we may use web-log information, cookies or web beacons in ways that help us maintain some of your site preferences, send you to the right country-specific information or understand how our visitors navigate the site so we can make it better. You can choose whether or not to allow cookies or web beacons using your browser preferences. Click here for more information about cookies and your choices.

Sharing information within the Vodafone corporate family
Some of the services or information you can request on this site may come from other members of our corporate family. Therefore, we may share your information with other companies within Vodafone Group (for example, your local carrier). The laws of the countries where these companies are based may not be the same as those in the EU, but your information will be treated with the same high standard of care wherever it’s processed within the corporate family.

Changes to this policy
From time to time, we may need to update this statement because of a change in the website’s functionality or in applicable laws. When we do so, we’ll note on the website that the policy has been changed. Changes will go into effect 30 days after we post the new policy.

Contact us
For more information about Vodafone's privacy policy or practices, or to exercise your data protection rights, you can contact us at privacy@vodafone.com or write to:

Global Privacy Team – Group Legal
Vodafone Group Services Limited
Vodafone House
The Connection
Newbury
RG14 2FN
England